- We don’t ask for personal information unless we truly need it.
- We don’t share your personal information except to comply with the law, to provide services and to protect our rights.
- We don’t store personal information unless it’s required for our services.
Your Rights Subject to any exemptions provided by law, you can:
- Access and obtain a copy of your data on request;
- Require the organization to change incorrect or incomplete data;
- Require the organization to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
- Object to the processing of your data where we are not required by overriding law/regulation as legitimate legal grounds for processing.
If you would like to exercise any of these rights, please contact us at [email protected].
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
Craft Serving also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users, for users making purchases and for users leaving comments or using our chat and e-mail features. Craft Serving only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Visitors who engage in e-commerce transactions with Craft Serving are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Craft Serving collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Craft Serving. People who contact us by email or through our support channels will have data stored internally by tools provided by Tidio, Hotjar and Google. Information shared will only be used internally for the purposes of providing support and assistance. Craft Serving, being fully PCI compliant, does not directly store, process, view or handle credit card information at all. Personal data required to handle payment processing is handled by Stripe. Personal data required for account and invoicing are stored on our accounting and invoicing service, Xero.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Although most changes are likely to be minor, we may change this Policy from time to time. We encourage visitors to frequently check this page for any changes. Information regarding the last update date will be appended at the top of this Policy. If you are an active customer, you should also check your e-mail for alerts to these changes. Your continued use of this site after any change in this Policy will constitute your acceptance of such change.