Craft Serving Terms and Conditions
- Scope of Agreement
The following Terms and Conditions (“Agreement”) governs the use of websites located at craftserving.com; servingcraft.com; oregonalcoholservereducation.com; and olcctraining.com (the “Sites”), which includes the websites of Craft Serving, LLC (“Craft Serving”). By accessing the Sites, you agree to be bound by and comply with the terms and conditions of this Agreement. If, at any time, you choose not to accept the terms and conditions of this Agreement, do not access or use the Site in any manner.
Please take a few minutes to read this Agreement carefully.
Please note: Craft Serving makes no representation or guarantees that information on the Sites is accurate.
- Payment Terms
Payment terms are within Craft Serving’s sole discretion, and payment must be made at the time of purchase. Payment for products may be made by credit card. Your order is subject to cancellation by Craft Serving, at Craft Serving’s sole discretion. Craft Serving is not responsible for pricing, typographical, or other errors, in any offer by Craft Serving and reserves the right to cancel any orders resulting from such errors.
- Information Accuracy
During registration, you are asked to submit certain information such as address, phone number, etc. In some cases, this information may be submitted to the appropriate governing jurisdiction for the purposes of certification or re-certification notice. Craft Serving is not liable for the accuracy of the information as entered by you during registration. Should any or all of the registration information entered be incorrect or false, Craft Serving will not be responsible for notification, correction, updating or reporting of the information to you, or any other third party.
During most training and purchase transactions, Craft Serving collects certain personal information about you. This information will never be made available to organizations outside of Craft Serving without your consent, unless otherwise required for certification purposes. This information will not be packaged or sold to any third party entity without your permission. Craft Serving takes your security and privacy seriously. In some areas of our systems, you may be asked to provide information that helps us support you. This information will remain confidential and only used by Craft Serving to help foster a better and more efficient support environment. In some situations, Craft Serving may be required to disclose information for law enforcement, regulation, fraud prevention, or if Craft Serving believes this disclosure necessary to protect Craft Serving or its customers.
THE SITES AND ALL THE CONTENTS HEREOF ARE PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE COMPANY AND ITS AFFILIATES AND THIRD PARTIES ASSOCIATED WITH THE SITES, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NON-INFRINGEMENT OF PROPRIETARY OR THIRD PARTY RIGHTS. THE COMPANY AND ITS AFFILIATES AND THIRD PARTIES ASSOCIATED WITH THE SITES, MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE SITES OR THE CONTENTS HEREOF. THE COMPANY DOES NOT WARRANT THAT THE SITES WILL OPERATE ERROR-FREE OR THAT THE SITES OR THEIR SERVERS ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL ITEMS. IF YOUR USE OF THE SITES OR THE CONTENTS HEREOF RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, THE COMPANY IS NOT RESPONSIBLE FOR THOSE COSTS. YOUR USE OF THE SITES IS AT YOUR OWN RISK. IF YOU ARE DISSATISFIED WITH ANY OF THE MATERIALS OR OTHER CONTENTS OF THE SITES OR WITH THIS AGREEMENT, OR OTHER POLICIES, YOUR SOLE REMEDY IS TO DISCONTINUE USE OF THE SITES. ALTHOUGH THE SITES ARE INTENDED TO BE EDUCATIONAL, NEITHER THE COMPANY OR ITS AFFILIATES OR ANY THIRD PARTY ASSOCIATED WITH THE SITES MAKES ANY REPRESENTATIONS, WARRANTIES OR GUARANTIES THAT ANY USER HEREOF WILL OBTAIN ANY PARTICULAR RESULT, INCLUDING, WITHOUT LIMITATION, MASTER ANY PARTICULAR SKILLS OR PASS ANY EXAMINATION OR ACHIEVE ANY OTHER TANGIBLE RESULTS BASED UPON USE OF THE PRODUCTS, SERVICES, OR OTHER OFFERINGS ON THESE SITES. IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES OR THIRD PARTIES ASSOCIATED WITH THE SITES BE LIABLE TO ANY USER OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR LOST PROFITS) RESULTING FROM THE USE OR INABILITY TO USE THE SITES OR THE CONTENTS THEREOF, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- Refund Policy
A. Programs & Courses
For a period of ninety (90) days after the purchase of any program or course through the Sites, the purchaser may receive a full or partial refund so long as all the following provisions are met:
- Full payment has been received by Craft Serving.
- The program or course is less than 50% completed.
- No permit or certification has been issued for completion of the course.
- Full payment has been received by Craft Serving.
- The program or course is 100% completed.
- The user has completed and passed all optional course materials, including, but not limited to practice tests.
- User applied for and was issued his/her respective State’s temporary Alcohol Server Permit.
- User did not pass the required test to receive his/her Alcohol Server Permit.
- No official permit or certification has been issued for completion of the course.
B. Prepaid Course Vouchers
Prepaid voucher codes, purchased in bulk, are not eligible for refunds.
- Prepaid Code Voucher Expiration Date
All prepaid course vouchers will expire one (1) year from the date of purchase.
- Changed or Discontinued Product
Craft Serving’s policy is one of ongoing update and revision. Craft Serving may revise and discontinue programs or services at any time without notice to you.
- Service and Support
Service and support offerings may vary from program to program. Craft Serving reserves the right to change, alter or discontinue current service and/or support options at any time.
- Consent to communication
You consent to receive communications from Craft Serving and agree that Craft Serving may communicate with you by email, phone, chat or mail.
- Limitation of Liability
CRAFT SERVING DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, CRAFT SERVING WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND/OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PROGRAMS OR SERVICES, CRAFT SERVING IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PROGRAM OR SERVICE. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE.
- Governing Law
THE PARTIES AGREE THAT THIS AGREEMENT, ANY SALES THERE UNDER, OR ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND Craft Serving arising from or relating to this agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this agreement, Craft Serving advertising, or any related purchase SHALL, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BE GOVERNED BY THE LAWS OF THE STATE OF WASHINGTON, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.
The contents of the Sites are protected by copyright and other laws in both the United States and elsewhere. The contents of the Sites includes both content owned or controlled by Craft Serving and content owned or controlled by third parties and licensed to Craft Serving. Craft Serving authorizes you to view and download a single copy of any material on the Sites solely for your personal, noncommercial use. The Sites are for your personal, noncommercial use. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of, use of, or access to the Sites.
You agree to defend, indemnify, and hold harmless Craft Serving, its officers, directors, employees, agents, affiliates and strategic partners from and against any claims, actions or demands, arising or resulting from your use of the Sites or your breach of the terms of this Agreement. Craft Serving shall provide notice to you promptly of any such claim, suit or proceeding and reasonably assist you, at your expense, in defending any such claim, suit or proceeding.
Craft Serving reserves the right to modify this Agreement at any time, with or without notice to you. Thus, you should check the Agreement periodically for changes. You agree Craft Serving will not be liable to you or any third party for any modification to the Agreement.
- Section Headings
The headings of sections in this Agreement are provided for convenience only and will not affect its construction or interpretation.
This Agreement is governed by the internal laws of the State of Washington, U.S.A. You hereby consent to the exclusive jurisdiction and venue of courts in Washington, USA in all disputes arising out of or relating to the use of the Sites. Use of the Sites are unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions including, without limitation, this paragraph. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. This Agreement constitutes the entire agreement between the user and Craft Serving with respect to the Sites and supersedes all prior or contemporaneous communications, proposals, whether electronic, oral or written, between the user and Craft Serving with respect to the Sites.